Opening Hours

9:00 am to 6:00 pm

Contact Us

(+61) 2 9158 6650

Australia

Sydney, NSW 2000

About Us

We are passionate about what we do

Who we are

We are a consortium of expert engineers serving clients all of the world. We provide our customers with technical expertise and professional services to help complete projects, integrations, and customer support. Whether it's integrating products with their phone system or troubleshooting voice problems we are dedicated to providing exceptional service.
That’s why, over the years, we’ve been able to build a reputation as one of the best independent Telephone consultants. We understand the importance of putting customers on the right path for success and we stand ready to work with them in all areas of financial planning.
No matter how small or large the IT issue, the professional team at Trifecta IT Solutions always provide us with extremely prompt and friendly service, with Kaden readily available to sit down and discuss any issue that comes up and how they can assist and provision solutions.

Our Strengths

VoIP Experience90%
Networking85%
Project Managment75%
Telco95%
Troubleshooting97%
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We stand behind our services and culture. We love what we do, and we do what we love. We understand the importance of putting customers on the right path for success.

Our Core Business

we are experts in telecom & telephony services

Microsoft Teams

We can integrate Microsoft Teams with your voice over IP telephone system to allow you to dial the outside world and your internal extensions from your Teams client.

Moving off Telstra ISDN?

We've worked with hundreds of customers all over the world move off traditional telephone lines and over to low cost, and reliable SIP trunks. SIP trunks use a data connection rather than pysical phone lines.

ShoreTel

Is your ShoreTel system working properly? We can help you improve, expand, or troubleshoot any existing issues. We use best practices to help get the most value from your system.

Telecom Project Management

We've been working telecom's all over the world. We understand how communication gets done and how to accomplish projects efficiently. Let us help you get your next telecom project completed smoothly and within budget.

Genesys Pure Cloud

Pure cloud brings the best of the on-site Genesys phone system and makes it easily available without any hardware. You can use their phone lines, or you can bring your own.

Custom Billing

Twilio partners are able to re-bill their Twilio customers at their own custom rates. Twilio customers can also see their calls in near real time, in their own currency, and time zone. We hope to offer you more as more customers join.

We love what we do

and we value our customers

The truth is that there is no actual stress or anxiety in the world; it's your thoughts that create these false beliefs. You can't package stress, touch it, or see it.

Build for tomorrow

Be prepared
Anticipate the business requirements

Workloads fluctuate

Believe in yourself!
Have faith in your abilities to stay on those tickets

Our Partners

One Solution IT
Think Solutions
Reliance Communications
SCAA

words from the ceo

Our goal is to help our partners grow and to take on more business by offering highly skilled engineer services. Why pay for a low skilled engineer when you can get the job done right the first time and in fraction of the time with an engineer who knows what they are doing?
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Are you ready to get started on your next Telco project?

We are available to chat the way forward on your next big project

© Copyright 2020 by Trifecta IT Solutions Pty. Ltd. All Rights Reserved.

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Trifecta IT Solutions

The ultimate experience

We provide Top Class telephony engineers for your projects, integrations, and customer support. Improving your customer satisfaction and saving you time and money.

(+61) 2 9158 6650
[email protected]
Sydney, NSW 2000

Opening Hours

Mon - Fri
9:00 am to 18:00 pm
Saturday
Closed
Sunday
Closed

CEO's Words

Trifecta CEO image

Our goal is to help our partners grow and to take on more business by offering highly skilled engineer services. Why pay for a low skilled engineer when you can get the job done right the first time and in fraction of the time with an engineer who knows what they are doing?

Trifecta CEO signature

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