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02 9052 4999

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SIP, SBC, Telco

We can help you install SIP trunks, a Session Border Controller (SBC), troubleshoot your voice/data network, or telephony challenges.

Employee Supplement

We can help you take on more work as it comes in to your business throughout the year, whether it’s for 1 week or 6 months.

Technical Account Manager (TAM)

Our TAMs will help reduce trouble tickets, address technical issues and get the customer's telephony back in working order.

IT Project Manager

Are you moving locations, switching phone systems, or rapidly expanding? We'll help you keep to your schedule and drive the project to success!

troubleshooting

Voice Troubleshooting

We have trained staff who have been working with voice networks, and SIP trunking for over a decade. They are able to assist with finding voice quality problems in your already existing voice network, or they can troubleshoot your SIP firewall/ Border Controller to find out why calls are not being delivered the way you want.

integration

Integration

Integrating your phone system with your CRM, or integrating your Contact Centre with your phone system? Or are you going to the cloud and need help integrating your CRM with your accounting system? We can find a solution regardless of the challenge.

datacentre

Data Centre

We work with vendors to install IP-PBX systems, telephones, Voice & Data networks, SIP Trunks, Session Border Controllers, or we can even build your own private cloud. We have experience building and integrating customers into Australia's data centres.

why choose us

  • Over a decade in telecoms working directly with service providers, and enterprises.
  • We've worked with some big names, so we understand enterprise expectations.
  • We've been employed for network & phone vendors, so we have inside experience.
  • We've built out central offices, so we understand data centres.
  • We've worked with customers who are in 24/7 environments.
  • We have over seven years experience building and maintaining call centres.

Kind words from upper management and colleagues

As a Technical Account Manager, Kaden always shows the highest level of commitment to his customers' satisfaction. He pays attention to every detail. He is not afraid to escalate within the organization to make sure issues are properly addressed and won't rest until they are solved. I recommend him highly for his skills as well as for his persistence and determination. - LinkedIn

Frédéric Gillant

Frédéric Gillant

Regional Vice-President, Asia-Pacific at ShoreTel

Kaden is an excellent employee and any company would be lucky to have him on their team. He is driven, bright, communicative, and has a strong sense for what is needed to help his team and company be successful. I could always count on Kaden to go above and beyond for the customers he served. - LinkedIn

Matt Edwards

Matt Edwards

Director of Customer Success at ShoreTel

Kaden is a motivated Engineer with a skill set to match. He quickly acclimated to ShoreTel, both technically and with our corporate culture, and was eager to engage in extra projects. Despite maintaining a consistently excellent performance on the job in addition to his projects, Kaden still found time to help new employees find their bearing in the TAC. He has a bright future anywhere he goes! -LinkedIn

Alex Cherry

Alex Cherry

Applications Support Engineer at ShoreTel

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